Privacy Policy
How we collect, protect and use your data
Ownership
INSAN Healthcare Platform is owned and operated by Wedge Group for Medical Services — 67A Nakhlet El-Motei St., Triumph Square, El-Nozha, Cairo, Postal Code 19131, Egypt.
Page Content
Privacy Policy — INSAN Healthcare Platform Last updated: August 2026 1. Introduction INSAN Healthcare Platform (Wedge Group For Medical Services, registered at 67A Nakhlet El-Motei St., Triumph Square, El-Nozha, Cairo, Postal Code 19131, Egypt) is committed to protecting the privacy of its patients and website visitors. This policy explains what data we collect, how we use it, and your rights in this regard. Contact us with any privacy enquiry: Email: info@insan-eg.com Hotline: 01500668657 / 01100755556 2. Data We Collect We collect the following data when you use our website or services: a. Data you provide directly - Full name and phone number when booking a medical appointment. - Email address and message content when using our contact form. - Any medical information you voluntarily share in your appointment description. b. Data collected automatically - Basic usage analytics (pages visited, session duration) to improve the website. - Browser type and device for technical purposes. 3. How We Use Your Data We use collected data solely for: - Confirming and managing your medical appointments. - Responding to your enquiries and providing support. - Improving our services and user experience. - Fulfilling legal obligations under Egyptian health legislation. 4. Data Sharing We do not sell or rent your personal data. We share it only in these cases: - With doctors and healthcare providers within the INSAN network, for your direct medical care. - With competent government authorities when legally required. - With technical service providers who help us operate the website, under contracts that ensure the confidentiality of your data. 5. Data Protection We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure, in line with healthcare-industry standards. 6. Retention Period We retain your personal data for as long as necessary to provide the service or to meet legal requirements, after which we delete or anonymise it. 7. Your Rights You have the right at any time to: - Access the data we hold about you. - Request correction of inaccurate data. - Request deletion of your data where permitted by law. - Withdraw consent to processing your data for marketing purposes. To exercise any of these rights, contact us at: info@insan-eg.com 8. Cookies Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes without your consent. 9. Policy Updates We may update this policy periodically. We will notify you of any significant changes via the website or email. 10. Contact Us INSAN Healthcare Platform Wedge Group For Medical Services 67A Nakhlet El-Motei St., Triumph Square, El-Nozha, Cairo, Postal Code 19131, Egypt Email: info@insan-eg.com Hotline: 01500668657 · 01100755556